Returns & Exchanges
At Kuvar Jewels, we want you to be completely satisfied with your purchase. If your jewelry does not meet your expectations, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely place the jewelry in its original packaging, including all certificates, gift boxes, and promotional materials to ensure a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Review and Refund
Once our gemologists inspect the returned item for quality assurance, we will process your refund or exchange within 5-7 business days.